Crisis communications is when an organisation’s reputation is under threat and urgent action needs to be taken to convey the right messages, to the right people and at the right time. From accidents on site to faulty goods and services, mistakes or issues are often unavoidable but plans should be in place to manage potentially negative scenarios. We offer a team of experienced communication professionals to provide reassurance that support is available to advise and step in where required.
We work to ensure there are plans in place to help manage the media and other influential stakeholders in advance or in the event of a crisis. Whether it is helping to monitor the on-line or off-line media, prepare messaging documents, briefing senior leaders or undertaking media training – Source has a senior and experienced team to support your business.