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POSITIVE PREDICTIONS IN DIGITAL MARKETING FOR 2020

According to a report by PayPal’s Commerce Index, the number of businesses in the UK expected to begin marketing on social media is set to double in the next six months – a huge increase from the approximate 600,000 businesses that already do so. British businesses are finally set to catch up to the rest of the global average of 35%: currently, just 24% of UK businesses use social media to market their products.

The increase could partially come down to the rise in millennial business owners and marketing heads – with the younger generation being more app and social-media savvy, it stands to reason that millennial-owned businesses would use tools they already know and love to market their services. Yet it’s not only the increase of millennials in the boardroom that are to blame – success stories of brands who invest wisely into the digital sphere and see great returns have spurred interest in the less traditional methods of marketing.

An example of a business that has begun to take digital marketing more seriously is Pandora, which has hired London digital marketing agency Fifty-Five to further enhance its social media and overall online presence. According to The Drum, Pandora is ‘in the process of increasing its investment in digital media as a way to build its brand and drive sales, as well as attract new and loyal customers instore.’ Pandora’s inclusion of the digital sphere as a crucial aspect of its branding is indicative of the turn towards less-traditional marketing techniques that businesses have been embracing more and more over recent years. Despite the brand already being a household name, Pandora is evidently interested in the further capabilities that digital marketing can provide.

If its experience will be anything like the retailer Oasis, it’s likely to be worth it. The clothing store has turned to more savvy digital marketing technique after it faced multiple store closures throughout the UK. Despite the setbacks, Oasis saw an extraordinary 175% increase in revenue and an overall 20% rise in customer engagement after it circulated an email with an ad video featuring Frankie Bridge, former member of The Saturdays. Sophia Holland Thomas, Digital Marketing Manager at Oasis, said, ‘Videos are capturing consumer attention like never before and video marketing is becoming an increasingly important vehicle for companies looking to engage with a millennial audience, where they can enhance their outreach and revenues.’

If that wasn’t enough, the data insights and consulting company Kantar recently released a report that offered its predictions for the upcoming year in the technology and digital world. Duncan Southgate, Global Brand Director at Kantar, wrote, ‘Digital is set to consolidate its dominance in 2020, with 84% of marketers planning to increase spend in online video, and 70% planning to increase spend in social media, according to our recent Getting Media Right report.’

All evidence seems to point to the growing importance and prevalence of digital marketing, and businesses are expected to invest accordingly. And if the success stories of the likes of Oasis are anything to go by, it can be assumed that this will only be good news for those brands that take the leap from traditional, linear marketing such as TV, radio or billboards. At Source, we embrace both traditional and the digital world, where influence and recommendation is key. We’re fluent in the world of online marketing and provide a tailored approach to brands and businesses that look to increase their online reach.

Get in touch on 01829 7208789 to learn more, or follow us on Twitter (@source_tweets), Facebook (@SourcePublicRelations) and LinkedIn (The Source).

PR TOP TIPS TO IMPLEMENT IN 2020

Public Relations (or PR) is said to be the second oldest profession, first implemented to spread the word about the quality and benefits of the world’s oldest profession.

The reality is that Public Relations has been around forever as people, companies or organisations look to raise their profile or the benefits of the good and services they offer.

The industry continues to evolve to reflect the changing media landscape and the ways in which audiences gather their information or are influenced by the world around them.

Despite these significant changes, much of the core principals remain the same.  We would suggest that companies large or small take stock and when looking ahead for 2020 ensure they consider the following five core pillars of success.

The five simple top tips:
  • Know your business, product or service – what are the key features or benefits and why is it different or better than others. This will help you to be clear on your proposition and what exactly you want to say.
  • Know your customers – who are you looking to influence and what are their behaviours? Your customers may be varied but map out who they are and what they do – if necessary, make plans specific to each audience.
  • Find a creative angle – Don’t be ego centric but think why is this relevant to my audiences and why is it of interest to them.
  • Share your news – if you don’t share your news then it’s unlikely that someone will do it for you. Make sure your your content is right for the platform and if targeting journalists make sure it’s relevant to them and their audiences
  • Don’t get stuck in a rut – PR and digital communications is changing rapidly and so are audience behaviours. If something does not work, try something new and different.

If you’re unsure of the best way forward, speak to an agency that is able to give you straight forward, honest advice.  We have PR, social media and digital clients across the North West, Wales and UK and our Chester PR, marketing and digital teams are available to support your business needs.

Finally, one last tip would be to be proactive.  2020 is a new year and therefore a new opportunity to make the right plans that will help take you and your business forward.

 

SOCIAL MEDIA MANAGEMENT TAKES A NEW TWIST

Social media management takes a new twist as Twitter announces plans to ban political ads from its service globally, with the action to come into force on 22 November.

The broad ban will cover all adverts specific to candidates and issues, however some ads will be allowed to remain, including those encouraging people to vote. The organisation says, via a tweet, that they ‘believe political message reach should be earned, not bought…?’.

This comes ahead of the US Presidential election campaign as well as the General Election here in the UK.   Although on one level it makes sense and provides more of a level playing field for campaigners, regardless of their financial backing, it does open a whole area of debate.

Some of the key points that come to mind, include whether it is right for a media outlet to ban all political advertising or would it be better to implement the existing guidelines on advertising that prevent false claims, libel or malign forces acting inappropriately?

There are also a number of very grey areas including; what exactly determines a political advert?  Should the ban cover all topics relating to racial equality, women’s rights or even climate change?  It’s clear that an all-out ban would be hard to police, subjective as to what areas are covered and could pose more problems than it answers.

There is no doubt that ‘fake news’ or worse still intentionally deceptive stories should be more effectively managed on-line or at least come with an open disclaimer.  There is a growing problem of fake news as it polarises opinion, misleads and unduly influences susceptible voters – often even making the news in more genuine outlets.

The Conservative Party has also recently been told off for doctoring a video of Sir Keir Starmer outlining Labour’s position on Brexit.  Anyone with a modicum of intelligence could immediately tell it was a ‘joke’, however there is a fear that over policing of such activities or such extreme social media management could both dry up political debate but worse still put politics above mockery – at a time when our political leaders are opening themselves to satire and Spitting Image is making a timely comeback.

Twitter exemptions

As we wait for the full details of Twitter exemptions next month, it’s a shame that a media outlet is planning to unilaterally determine what advertisers can or can’t say and to therefore ironically have an influence on a political outcome.  Perhaps it is because they simply want to apply pressure on competitors like Facebook who secure significant revenue streams from political advertisers?

The media is no doubt changing and rightfully so.  We must however welcome, embrace and use new digital communications platforms but it’s critically important that the media operates to a level playing field where rules regarding false promises or advertising are closely monitored and managed.  If that is the case then there would be no need for media outlets to take matters into their own hands and influence their own audiences by determining what they’re willing to share with their customers.

Social Media Management

We’re often asked by clients about social media management or support in developing and devising social media campaigns as often they neither have the time nor necessary skill set to effectively attract and engage with their chosen audiences.

When looking to hire outsourced marketing support the key is to ensure you align your broader marketing communications strategy to incorporate what you’re saying to customers through your social channels.

It’s critical to get it right so you’re able to deliver consistent, timely and relevant messages.  Once the strategy is agreed, here are some top tips to getting your posts right:

  • Content is king – remember your audiences and make it relevant to them, not just a sales message
  • Don’t post if you’ve got nothing to say – ‘Happy Friday’ is a waste of time
  • Be consistent – know what you want to say, why and what you’re saying elsewhere
  • Share insight – entice and engage by providing audiences with relevant content that supports their needs or makes them relate to your brand
  • Use pictures or video to tell a story – audiences tend to spend less that 3 seconds per post, using visual aids can quickly convey a message

Outsourcing the management of your social media to a team of people that do it every day has some obvious advantages.  Not only will the team have the time and expertise to develop posts but will also provide you with the valuable insights into post performance and customer interactions.

Benefits of Social Media

Other benefits of effective social media management include having the option to:

  • Manage multiple accounts across various platforms
  • Analyse social engagement
  • Schedule posts in advance
  • Receive comprehensive reports of analytics
  • Monitor comments and respond efficiently
  • Collaborate with team members on content

The ultimate goal of social media management is to save you time, increase awareness of your products or service and therefore ultimately customers and profits.  If you want to know more contact us or slide into our DMs.

 

SOURCE PR – BEST RURAL DIGITAL, COMMUNICATIONS OR MEDIA BUSINESS? WE ARE FINALISTS

We’re delighted to announce that Source PR has been named as a finalist in this year’s Rural Business Awards in the Best Rural Digital, Communications or Media Business category. Branching out into Rural PR, Source PR has a good deal of experience within this sector and therefore we are honoured to recognised as finalists in the Rural Business Awards.

The Rural Business Awards were established in 2014 to give recognition to businesses operating right across the Rural sector, to acknowledge the breadth and depth of opportunity presented by the Great British countryside, as well as to celebrate the achievements of rural businesses, from engineering through to artisan food producers and professional services organisations.

Rural PR By Source PR

Source PR has been recognised for the excellent work they have been doing to support a range of rural businesses with their PR, digital and marketing communications campaigns.  The judges were particularly impressed with the work that Source had done communicating with farmers, landowners and estates across the country for a range of clients including BPA, Meadow Foods as well as a number of pubs and restaurants.

Based in Cheshire, UK, Source PR are PR and Marketing specalists with experience in Rural PR across both traditional and digital channels. Harnessing social media, press and various other mediums to strengthen reputations – Source PR have a keen passion for Rural marketing and this nomination is testament to that.

The Rural Business Awards, sponsored by Amazon, are fast becoming the UK’s most prestigious and respected awards for rural businesses, helping to develop a strong network and community of rural business owners.  The finals are decided by an independent panel of judges drawn from the rural business sector, official government agencies and rural charitable organisations.

Louis Hill, Managing Director of Source PR, comments: “Reaching the finals of such a prestigious award is testament to the quality work the team delivers for clients day in day out.  Being situated in the heart of Cheshire, we’re well placed to work with a range of very successful rural businesses and help deliver effective PR, digital and communication campaigns that make a real difference.”

Rural PR Agency Cheshire - Source PR

North Finalists

Source PR, based in Cheshire, is a finalist in the North region which is the largest of all regions, encompassing the wild majesty of the Scottish Highlands and the picturesque rolling countryside of the Yorkshire Dales, dramatic windswept coastlines of Northumberland and the glittering tranquillity of the Lakes right the way down to Lancashire, Greater Manchester, Merseyside, Isle of Man and Cheshire. Certainly fitting opponents!

After the second round of judging, the category winners for the North will be announced at the regional awards presentation on Friday 11th October 2019 at Newcastle University.

ELMAC TECHNOLOGIES TURN TO SOURCE PR FOR PR AND SOCIAL SUPPORT

Elmac Technologies, head quartered in North Wales, has appointed Source PR to support the business with their media relations, social media management and stakeholder engagement.  The company is one of the world’s leading suppliers of Flame Arresters, supplying clients and distributors around the world.

Elmac’s innovative Flame Arresters and Low-Pressure Venting Equipment are utilised by OEM’s and Operators in a wide range of industry sectors including; petrochemicals, oil and gas, bio-fuels, mining, pharmaceuticals, power generation, agrochemicals and distilleries.

Source PR has been appointed to raise awareness of the company’s state-of-the-art design, manufacturing, testing and commercial facilities as well as its comprehensive range of enhanced In-Line and End-of-Line Deflagration Arresters and In-Line Unstable Detonation Arresters. The Elmac product range also incorporates a wide range of valves and other low-pressure venting equipment designed to meet client-specific requirements.

Louis Hill, Managing Director at Source PR, comments: “Elmac is centred on delivering its core purpose of protecting people, property and the planet. The company has a truly global reach and we have exciting plans in place to help communicate the innovative R&D, efficient operations and unparalleled customer service they deliver.”

Digital communications

Award winning Source PR is headquartered in Chester and offers a range of communications services including public relations, social media management, content management as well as digital communications.  The company has clients across the UK, offering a range of B2B and B2C communications advice.

COLLEGIATE AC TURN TO SOURCE PR FOR STRATEGIC PR SUPPORT

Collegiate AC, one of Europe’s leading providers of contemporary student accommodation, has appointed Source PR to help them raise their profile across Europe as the company looks to secure a second wave of strategic investment.

The company currently manages more than 20 developments across the UK, Spain and Portugal with schemes typically between €35m to €100m in gross development value.  In total, they currently manage assets to a value of nearly £2bn.

Collegiate has announced its intention to raise a further £2bn of strategic investment to expand the company’s portfolio to new and existing territories across Europe and has asked Source PR to help raise awareness of the business and the opportunities presented.

Louis Hill, Managing Director of Source PR, comments: “This is a great win for the team and a further endorsement of the work we have been undertaking for clients across the property sector.  We’re excited to be involved with such an innovative and forward looking brand of student accommodation.”

Corporate PR

Headquartered in Oxford, Collegiate has a major European office in the heart of Madrid where it has an in-house team of four full time architects supporting European design, specification, procurement and construction. Collegiate AC has a reputation for delivering state of the art residences using efficient construction methods to deliver investor objectives.

Award winning Source PR is headquartered in Chester and offers a range of communications services including public relations, social media management, content management as well as digital communications.  The company has clients across the UK, offering a range of B2B and B2C communications advice.

SOCIAL, SALES & REPUTATION

Social media is ever-changing and ever-growing, with new updates bring the capability of sharing more and more information in different forms month on month. For businesses, this can seem like a perfect sales platform, with the ability to use strategic spend to target potential leads.

Of course, as social media companies recognise their worth to businesses, the cost to advertise goes up. But those looking to generate sales on social media shouldn’t be down-heartened – as a well-thought out and strategic ads campaign can still bring valuable results.

But we’re not here to talk about advertising strategies – let’s be honest, we’d be here for hours – but rather the value of non-sales focused social content. It can be tempting to see any posts that don’t directly link to sales goal as pointless, but it’s important to remember that social media shouldn’t be a platform with the sole purpose of sales.

Social media acts as the face of your business’ brand. Any potential customers will check social media pages to get a feel for what your brand does, and how you work. The amount of content you post, its relevance, the reactions you spark, your engagement and interactions all help to shape who you are in both your current and potential customers’ eyes.

Social media

Social media can, of course, support sales, but it’s also there to build and maintain reputation – an exercise which should never be underestimated. Having a solid, reliable reputation has no quantitative metrics to measure success, but it is vital for business growth. Constantly working on proactive reputation building essentially gives your business credibility points in the bank – credibility as a successful, industry-leading and valuable service for a customer to invest in.

So, when looking at your business’ social media: keep an open mind, and remember that thought out, strategized posts are still working to build your reputation and secure your long-term growth.

DIGITAL AGENCY – HOW THE TIMES ARE A CHANGIN’

When working in a digital agency in Chester and providing B2B PR or consumer PR clients with support and advice, it’s so important to keep up to date with the ever-changing world of new technologies, insights and applications.

Understanding and using new technologies helps keep you at the forefront of providing valuable advice and delivering current campaigns for clients that really work for businesses and customers alike.

If you stand still too long or stop to give yourself a pat on the back, there is a real chance that you’ll get left behind.  It’s fast moving, challenging but when compared to the old days of pure PR – very rewarding.

For years there was always the question of ‘how do you put a value on PR?’  Historically it was a measurement of column inches or messages density, but now there are so many additional factors that should be considered whether it’s directly reaching thousands of customers with engaging messages through social media or producing content that improves a client’s reputation or thought leadership position. Each post or article can be measured in terms of who read it and what action they took as a result.

Digital

With the growth in digital the whole world is more transparent.  The engagement on each post can be measured, the actual number of people who read an online article can be seen and the customer journey for each purchase can be viewed as cookies follow customers through their entire purchasing process.

This is great.  It helps justify marketing budgets and provides a real opportunity to show a return on an investment.  Most important of all is that it makes you realise that you are actually making a difference, that the work you’re creating is driving sales and that the campaigns work.  The times are changing and look set to continue to evolve which has to be great news for clients and digital PR agencies alike – as long as you can keep up.

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