Tag Archive for: communications

IT’S MORE THAN JUST THE MESSAGE

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Anyone who’s been involved in media training or been interviewed on TV or radio has probably been advised to focus on three or four key messages to ensure that they get their point across.

Fair enough, and there’s no denying that is some pretty sound advice, particularly if there is the potential for the interview to become complex or to be pulled in different directions.

There is however one problem, and that problem has been beautifully highlighted by someone who should quite frankly know better.  Our esteemed PM.

She could be accused of running perhaps the worst political campaign this century when she squandered a 20 point lead in the polls, to nearly lose the General Election to an opposition that many had predicted would be wiped off the political landscape.

What went wrong?

So, what went so wrong? In my view it was the over use of the ‘Strong and stable leadership’ message.  People started counting the absurd number of repetitions and it was not long before the memes started and social media undermined the message – along with the robot like delivery.  I believe Ikea even used it in their advertising along with a picture of the PM seated at a desk with the caption “strong and stable” shelving.

Theresa May, and many of her ministers, forgot one of the most important elements of an interview and that’s to add some personality and dynamism if you’re looking to attract support and get people to back your cause.

This is not meant to be a party political broadcast for any party or policy, but I fear that she’s falling into the same trap when looking to secure the votes needed to deliver on her Brexit proposals.

Let’s keep an ear out for how many times she says; “It’s a good deal for our country that takes back control of our borders, laws and money…”.  We have less than a fortnight before the ‘meaningful vote’ so no doubt plenty of time to be driven mad by the repetition.

If she wants the message to cut through she will need to not just repeat it like a small child on a drum kit, but instead install confidence and support through her body language, confidence in her convictions and even tone of voice.

If not, she’ll run the risk of only ever beings seen as ‘May-bot’ who is good at reciting messages but misses the bigger picture.

Looking to develop your communications strategy or develop messages? Get in touch and let us help you through the process.

Back to School: What is Marketing?

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‘So, what is marketing?’

I wasn’t expecting such a simple question to stump me for what felt like five very long seconds. We were attending the Careers Day at the local Ellesmere College, and we were prepped with a banner and on-brand coloured cupcakes (we know what kids want), ready to speak to students about a career in marketing, PR and communications.

We’re used to dealing with professionals who want to know how digital marketing can work cohesively with traditional PR, or how we can maximise the benefits of influencer partnerships on social media – we’re never asked a simple question which essentially asks, ‘what is that you do, every day?’

Albert Einstein

Albert Einstein famously said that “If you can’t explain it to a six year old, you don’t understand it yourself.” We weren’t dealing with six year olds here, we were talking about our industry with curious and intelligent teenagers at a crucial decision-making point in their lives.

As well as being able to help young people as they start to carve the beginnings of their future careers, the afternoon gave us an opportunity to take a step back and go back to basics: what is it that we offer?

After a couple of practice groups of students who feigned a remarkable interest whilst clearly eyeing up the baked goods, I got into the swing of it: we essentially offer a subtle form of advertising.

As opposed to large, in-your-face adverts on the side of the motorway or shoved between TV shows (which of course do have their place), we work with businesses to identify their target audience and, most crucially, understand them. Then we use a whole host of communication lines from news stories, to profiling, to social media in order to influence their audience towards the business. This comes together into a holistic campaign, using every tool we’ve got to ensure that your brand is in front of the right people, saying the right things.

If you’ve got a growing business and thinking of taking your first step into marketing, just get in touch for a laid back chat – you never know, we might even have cake.

Modern Communications and Word of Mouth

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A short while ago, news reached the UK that blood donors in Sweden receive a text message when their blood has been used to save someone’s life. For so many reasons, this is an excellently admirable scheme – those who are kind enough to give up their time to donate blood should be applauded, and communication to let them know that they’ve saved a life right there and then is the perfect way to let the magnitude of their kindness really hit home.

 

Whenever anyone’s using modern communications in new ways, our ears are always pricked – and with this innovative use of mobile communication, we started to think: could an initiative aimed to give back to the public, actually end up driving business goals?

 

Communication between businesses and their customers is the key topic here. By keeping customers, in this case the donors, updated throughout the entire blood journey they’ll feel more connected to the entire process. So whether you’re collecting donations or selling goods and services, keeping your customers linked and connected to the journey will only ever make them feel more valued.

 

Then you’ve got to look further down the line. If you receive a message saying that your blood has just saved another human being’s life, that’s hardly something you’re going to keep to yourself. When you get that incredibly unusual and special message, the natural reaction is to share it. Using modern communication tools sparks the unstoppable chain that is word of mouth – suddenly, a whole new group of people are aware of the service and its cause, and they can then go on to tell their work colleagues the next day about this unbelievable message their friend received.

 

By crafting the right words and sending them the right way, modern communication tools and old fashioned word of mouth work hand in hand to build and drive a brand’s message. It doesn’t matter what your goal is, by creating a unique and engaging story to communicate to your customers, you’ve started a campaign of brand awareness that has an infinite finish line.

‘The Source’ of 2017’s Success

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The Christmas and New Year break was over before we knew it, and now 2018 is in full swing. To beat the ‘January Blues’, here at The Source we’re keeping positive by reminiscing about the finest moments of last year. 2017 was filled with incredible cultural moments, from that ‘oops’ moment at the Oscars (how will we ever forget the Moonlight and La La Land mix up?!) to the recent royal engagement, but away from all the crazy going-ons of the outside world, nestled in the quaint village of Tattenhall, we had quite the year ourselves. From team expansions, to new clients, awards and of course, a rebrand! In case you missed any of our highlights from the past year, we thought we’d share them with you here.

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Emojis – More Than Meets The 👁

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The task of connecting with the Millenial market is getting harder and harder as young people become savvier about brand messages and stunts. But their love of emojis is showing no sign of slowing down – but proceed with caution: as the symbols have grown in variety, so have their meanings… Read more

Tag Archive for: communications