Changes to the media and how they can affect us

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The media landscape in the UK (and wider world) is undergoing one of the most profound transformations in modern history. Trust is faltering, traditional audiences are shrinking and social platforms are reshaping how news is consumed and importantly who controls it.

For communications professionals, brands and policymakers alike, the question is no longer whether the media has changed, but where it is heading and what this means for reputation, influence and trust.

Reputation and Trust: A Fragile Commodity

Trust in the media has been steadily eroding for over a decade.  According to the Reuters Institute Digital News Report 2024, just 36% of UK respondents say they trust most news most of the time, a significant drop compared to pre-2016 levels when trust was consistently above 45%.  Trust in news accessed via social media is even lower.

This is a fundamental shift as if you no longer trust the media outlets, why are you reading or consuming their outputs?  Does news then shift to entertainment or as the figures show, people simply turn their backs on them and no longer purchase or engage with it?

During COVID-19, media consumption surged but so did a new found level of scepticism. While outlets were relied upon for daily updates, critics argued that government policy and scientific decisions were not always robustly scrutinised in the early stages of the pandemic. That perception, fair or not, contributed to a broader sense that journalism was failing to hold power fully to account – leading to a further erosion of trust.

Once trust declines, it is notoriously difficult to rebuild. Reputation, like credibility, compounds slowly and erodes quickly.

The Decline of Traditional Readership

When trust is lost a negative vortex is created and that is seen in how print and scheduled news broadcast audiences continue to fall sharply.

  • UK national newspaper print circulation has fallen by more than 50% in the past decade.
  • Regional newspaper circulation has declined by over 60% since 2007 (which is even lower than the heydays of the 1990s).
  • Hundreds of local titles have closed, creating “news deserts” across parts of the UK.

On the broadcast side traditional evening bulletins have also seen steady declines:

  • BBC News at Ten has lost roughly half its audience since the early 2000s.
  • ITV News at Ten has experienced similar downward trends.
  • Younger audiences are migrating away from scheduled broadcasts to online social updates

The 16–24 demographic now overwhelmingly consumes news online, often via mobile devices and social platforms.

While digital audiences are larger, they are fragmented and less loyal. Direct website visits are declining as audiences increasingly access news via intermediaries or take their information from AI (which is notoriously unregulated). Historically people would be aware of the ‘agendas’ or biases of the likes of Rupert Murdoch or Robert Maxwell but with AI it seems less so – although according to a YouGov Poll in July 2025 only 14% of consumers trust AI for providing factual information.

It is increasingly evident that consumers have lost trust in external sources of information and news, which means that they are using their own ‘gut feel’ for whether something is true or not, or seeking validation from peers or influencers who share the same views or principles. This can lead to polarisation of society with individuals falling into and seeking endorsements from their own silo views.

The Social Shift: News via the Feed

The Reuters Institute reports that over 50% of UK adults access news via social media each week. Among younger audiences, that number exceeds 70%.

Platforms such as Facebook, X, Instagram, and TikTok have become primary gateways to news. This creates two major shifts; publishers no longer fully control distribution and that individuals and brands can now communicate more directly with audiences.

The ability to bypass traditional gatekeepers is powerful. CEOs, politicians and organisations can speak instantly to millions without editorial mediation. For PR and corporate communications, this has transformed strategy allowing owned channels to rival earned media in influence.

But it also means scrutiny can be avoided and we are seeing an increasing shift towards politicians or CEOs not being made available for comment – simply because they no longer need to and instead choose to appeal directly to their audiences through their own social channels.

This is best illustrated by Donald Trump.  Having been initially kicked off Twitter / X when he had the ability to communicated with 20m+ followers, he set up Truth Social (where he controls what can and can’t be said as well as who gets a platform!).  Aside from the fact a team of unelected executives could effectively silence the ‘most powerful man in the world’ by deleting his account – he is now back online and regularly communicating to his 8.6 million followers on Truth Social and 110m followers on X.

Let’s just stop and reflect on Donald’s ability to speak directly with 110m followers on X.  Alastair Campbell would have loved this ability to ‘control the narrative’ back in the day when he was managing Tony Blair.  No need to worry about dodgy dossiers or the Today Programme challenging the right to attack Iraq – he could simply share his side of the argument with no scrutiny or even ‘fact checking.

This puts politicians and businesses in a powerful position – but sadly there is simply no independent scrutiny over what is being said.

This seems an unfair fight when traditional broadcasters in the UK are regulated by Ofcom and operate under strict impartiality and editorial codes. Newspapers are also subject to industry regulation and defamation law.

Social platforms, by contrast, operate with significantly lighter oversight regarding editorial responsibility where algorithms, not editors, determine visibility.

This regulatory imbalance is reshaping public discourse.

Algorithms, Echo Chambers and Polarisation

Algorithms are designed to maximise engagement. Engagement often means content that provokes emotional reaction.

Research in both the UK and US shows that algorithmic feeds reinforce existing viewpoints, creating echo chambers. Users are shown more of what they already agree with which in turn leads to ideological reinforcement and, over time, polarisation.

The United States provides a cautionary case study. The polarised media ecosystem leading up to and following the Capitol Hill riots illustrated how fragmented information environments can amplify division.

When audiences inhabit entirely different media realities, consensus becomes harder to achieve which again has led to massive polarisation in the US and even talk of civil war as both sides become entrenched and validated through algorithm feeds.

Clickbait and the Dumbing Down of Content

The issue is further compounded as digital economics reward clicks, shares and dwell time. Headlines are increasingly optimised for attention rather than nuance.

Click-driven models encourage sensationalist framing, over simplification of complex issues and largely outrage-based narratives.  This doesn’t necessarily mean journalism standards have collapsed (although it could be argued that they have) but commercial pressures are undeniably shaping presentation. The race for digital advertising revenue is diluting depth and dare I say even creating a fear of annoying advertisers.

I remember the days when I worked at Marks & Spencer in the early 2000s and the company was under constant attack and scrutiny from the media, while also spending tens of thousands advertising in the likes of the Daily Mail.  At one point a telephone call was made to the Mail’s advertising department to ask them to call off the wolves in the editorial team.  The M&S executive was firmly told of the importance of independent editorial and that they would not be threatened with the withdrawal of advertising revenues.  Sadly, the days are long gone when advertising spend did not influence editorial decisions.

The BBC, Legal Challenges and Trust

Even our old Auntie, the BBC, has lost its way and although it is still one of the most trusted news brands in the UK (according to Ofcom research), it is increasingly facing a decline in confidence.

High-profile controversies, including criticism and lawsuits surrounding coverage of the Capitol Hill riots and documentaries on Gaza, contribute to narratives that the broadcaster is either biased or under political pressure.

When trust is questioned, even without proven fault, reputational damage can linger. This in turn leads to an erosion of public confidence which requires sustained transparency and independence for it to recover.

Direct Communication: Opportunity and Risk

So how does the current media landscape affect organisations?  In short, we believe there is an opportunity.  Companies must work on their own direct audience messaging, using the platforms and relationships that they have available to them, principally social media and their websites.

This engagement must be done in real time as consumers now operate in an immediate landscape whether online ordering and delivery through to the availability of news at the opening of a screen.

Organisations should also look to own their own content ecosystems whether providing valuable content regarding their products and services through to wider industry content that will help position them as leading experts who speak with authority.

Let’s also remember the importance of AI and how more than 60% of searches today are ‘no-click’ searches meaning that customers take their information straight from the AI answer.  Companies need to embrace this and have strategies to feed the AI content.

Finally, remember the importance of influencers.  Historically the media has acted as an influencer, but today individuals can have the same reach and power as newspapers and magazines.  These influencers are just that – able to shape the narrative and influence decisions by connectivity and trust with their own audiences.

But it also brings responsibility. Without traditional gatekeepers, misinformation can spread rapidly. Reputation management has shifted from relationship-building with editors to continuous digital monitoring and building coalitions with partners and influencers who can be called on to help when needed.

A Perilous Point

We are arguably at a tipping point where trust in media is declining in parallel with economic pressures on traditional journalism. Audiences are fragmented across algorithm-driven ecosystems and it is evident that regulation has not kept pace with technological change.

This has all led to greater polarisation both of audiences, opinions and news gathering. This poses a danger, not only because ‘independent’ journalism is declining but because of the effect it has on the shared and trusted information space. An independent, powerful and accountable media has always been the foundation of free and democratic societies.

Put most simply – if audiences cannot agree on facts, public discourse becomes unstable, polarisation builds and societal splits happen.

Where does the future lie?

The above may come across as a little fearful, but this is largely because of the speed of change and consumers ability to keep up as well as the role of regulators. We are already seeing legislation being put in place to better manage social media and let’s hope that more scrutiny is put onto ‘fake news’ and people being held more accountable for what is shared online.

There is no doubt however that the media landscape has changed forever.  The future of media will likely be hybrid, based in stronger subscription models which will allow for better journalism.

Although a liberal at heart, let’s also hope for greater regulatory intervention for platforms to not only protect young people but to restore a basic level of trust.  The growth of influencers may also lead to further growth in independent journalism which if executed effectively could help rebuild trust in the medium.

For media organisations, communicators and institutions alike, the challenge is clear – we need to rebuild scrutiny, restore transparency and prioritise accuracy over immediacy. Because once trust is lost, it is extraordinarily hard to regain.

Since the beginning of time and throughout all this recent change one principle remains constant: trust is the currency of influence.  Without trusted media, we risk losing something far more fundamental.

Looking ahead to 2026: how PR & Communications can play a pivotal role in growing your business

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And why flexible, project-based support from Source PR can make it easier than ever

 

As we look ahead to 2026, with AI reshaping workflows, media audiences fragmenting, and trust becoming harder to earn, PR has never played a more vital role in helping organisations stand out and scale.

But here’s another reality many businesses face going into 2026: tight budgets, pressure for ROI, and a reluctance to enter long-term retainers.

That’s why at Source PR, we’re increasingly supporting clients through micro-projects – short, focused, results-driven pieces of work designed to give businesses flexibility, value, and impact without lengthy commitments. More on that below.

First, here are the key PR and communications trends that will help to shape 2026 – and how your business can use them to accelerate growth.

  1. AI-enhanced PR: smarter insights, faster decisions

AI continues to evolve rapidly, enabling brands to analyse audience behaviour, predict reputation risks, and spot emerging narratives in real time. It’s giving businesses powerful intelligence that supports better decision-making and sharper strategy.

But AI works best when guided by experienced human judgment – something PR professionals excel at. For businesses looking to build visibility or prepare for growth, this combination of data and expertise is invaluable.

Source PR can help businesses tap into AI-powered insights quickly and affordably, without the need for long-term commitment.

  1. A strong, unified narrative fuels growth

A clear core narrative helps audiences understand what your business stands for – essential for building trust and reputation. In 2026, as digital competition intensifies, scattered messaging simply doesn’t cut through.

PR helps shape a cohesive brand story and ensures it’s expressed consistently across media outreach, digital content, social engagement, and internal communications.

Whether you need a messaging workshop, a refreshed brand story, or a rewrite of key communications pillars, we can deliver high-impact pieces of work that fit your budget and timeline.

  1. Targeted outreach over broad reach

Mass pitching is becoming less effective as newsrooms shrink and audiences fragment. Instead, brands are achieving better results through highly targeted outreach to niche publications, industry podcasts, micro-influencers, specialist newsletters and engaged online communities.

This approach is particularly powerful for B2B businesses, where relevance means more than reach.

Through short-term media outreach and PR projects, Source PR can help you secure meaningful, high-value coverage and campaigns without locking into a long-term retainer.

  1. Hybrid & immersive storytelling creates memorable connections

In 2026, successful brands will be breaking away from traditional comms to create more dynamic experiences, blending digital content with physical events, interactive assets, and thought-leadership activities.

These hybrid storytelling tactics allow businesses to stand out and build deeper connections with customers and stakeholders.

Source PR can support through one-off campaign builds, content creation bursts, or event PR projects, giving you flexible access to creative storytelling when you need it most.

  1. Measurement & ROI matter more than ever

With budgets under pressure, every element of PR must show measurable value. Businesses want clear evidence of how communications drive brand visibility, trust, engagement and commercial outcomes.

Modern PR goes far beyond counting impressions. It analyses sentiment, message clarity, audience quality and long-term impact.

Our micro-project model makes this easier too: each project is designed with defined outcomes and KPIs, giving you complete clarity on what success looks like – without the ongoing cost.

  1. Trust, transparency & authenticity win

With AI-generated noise increasing, trust will become one of the most valuable currencies in 2026. Customers and stakeholders want authenticity, clarity and human connection.

PR plays a crucial role in keeping brands grounded in real, credible storytelling. And with Source PR’s flexible approach, businesses can access expert support exactly when they need it – whether that’s refining a sensitive message, preparing leadership comms, or managing a tricky moment.

Why micro-projects are a game changer for 2026

As businesses prepare for an uncertain economic landscape, flexibility and affordability are essential. That’s why Source PR offers:

✔️ Micro-projects for smaller budgets

Perfect for start-ups, SMEs, or established businesses needing one-off support.

✔️ High-impact work delivered quickly

From media outreach to content creation, strategy sessions to messaging frameworks.

✔️ A low-risk way to test PR

Ideal for businesses exploring PR for the first time or wanting to demonstrate value before scaling up.

In 2026, PR is a growth engine – and it’s now more accessible than ever…

As the communications landscape evolves, PR is becoming a crucial driver of reputation, visibility and commercial growth. And thanks to flexible project-based approaches, businesses no longer need large budgets or long-term contracts to make an impact.

If you want to future-proof your communications and unlock growth in 2026, Source PR is here to help – on your terms, at your pace, and within your budget.

In-House vs PR Agency: Which is Best When You’re Starting Out in PR?

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When you’re first starting a career in Public Relations it can feel a bit like standing at a crossroads. One sign says, “In-House PR”, the other says “PR Agency”, and you’re stood there wondering which way to go. I’ve been lucky enough to dip my toes in both worlds early on.  

During my placement year, I worked in-house at Bentley Motors, surrounded by incredible cars and even more incredible people. And now, just after graduating with a First Class Honours Degree from Liverpool John Moores University in Business and Public Relations, I’ve landed my first big girl job at Source PR, a boutique PR and marketing agency in the North West 

Both roles offer a wide range of valuable experiences and opportunities, and this got me thinking where is the best place to begin a career in PR? In-house or agency? With that in mind I thought it might be useful to share what I’ve learned about the pros and cons of each, especially if you’re just starting out and wondering where you’ll thrive. 

 

So, what is in-house PR? 

In-house PR means you’re working directly for one brand. Your job is to live and breathe its personality, values, and voice every single day. 

During my time at Bentley, my world was all about luxury. From press releases to social media posts, everything needed to reflect the craftsmanship and heritage behind the brand. I also got to see how PR connects with the wider business. The communications team was involved in everything, from marketing, events, and product launches to areas you might not expect, like HR, Finance, and even Manufacturing. It’s a truly immersive way to experience PR. 

 

And what about a PR agency? 

An agency is a completely different pace. Instead of representing one brand, you’re working with lots of different clients, each with their own tone of voice, industry, and goals. 

Here at Source PR, one day I might be writing a blog for a construction company, the next I’m helping with a food brand’s product launch. It keeps you on your toes and there’s never really a “same” day twice. 

 

The perks of starting out in-house 

  • You get deep knowledge of one brand. 
  • You see how PR fits into the bigger business picture. 
  • You build close, consistent relationships with the same people. 
  • The pace can be a little more predictable compared to agency life. 

 

The downsides of starting out in-house 

  • It can feel less varied and possibly repetitive, as you work with one brand, with one style of messaging. 
  • You only gain experience in one industry and while it can be great for building deep expertise, it can make it difficult to move into other sectors later.  
  • Career progression can be slower unless there’s a big comms department. 

 

The perks of starting out in an agency 

  • There’s a lot of variety as you work with different clients and industries. 
  • You learn quickly, the faster pace forces you to pick things up fast. 
  • You grow your network beyond one brand, something that is invaluable especially in your early career. 
  • You build a broad portfolio of work early on. 

 

The challenges of agency life 

  • The faster pace can be challenging; you’ll constantly be juggling several clients and projects at the same time. 
  • You don’t always get to see the long-term impact of campaigns. You might work on a fantastic campaign but once it’s done, you’re instantly on to the next project.  
  • Balancing multiple clients means switching priorities at a moment’s notice, something urgent may pop up and a more relaxed day can quickly turn. 

 

The advice I’ve kept hearing  

I’ve received advice from multiple people as I’ve began building a career in PR, my lecturers, my manager at Bentley and other PR professionals. Most of them have said:  

“If you can, start out in an agency, then move in-house later if you want to specialise.” 

Their reasoning? Agency life gives you a huge variety of experiences and skills right at the start, which makes you even more valuable if you do decide to go in-house later. It also gives you the opportunity to explore what areas you enjoy the most.  

It’s not a hard rule, plenty of people do it the other way around but I can already see why it’s popular advice. 

 

How do you choose which is right for you? 

Think about: 

  • Do you like variety and a faster pace, or do you prefer to focus on one brand long-term? 
  • Do you want to explore multiple industries, or go deep into one? 
  • Where do you see yourself in a few years? A brand spokesperson, or a multi-sector PR all-rounder? 

 

Final thought

There’s no one “right” way to start your PR career. My year at Bentley gave me a front-row seat to brand storytelling. Now, at Source PR, I’m learning how to tell lots of different stories all at once. 

Whether you go in-house, agency, or hop between the two, the most important thing is to take every opportunity you can because every experience teaches you something new. 

What are the benefits of Community PR

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When it comes to shaping your business’s identity, it’s easy to focus on national campaigns or polished digital strategies. But sometimes, the most meaningful connections are forged much closer to home. Community PR isn’t just about sponsoring the occasional event or sending out press releases—it’s about becoming an integral part of the local area and creating relationships that truly resonate with your customers and community.

Why Community PR Is So Powerful

At its heart, community PR is about showing that your business cares. It’s about stepping beyond being “just another company” and becoming a name that’s genuinely woven into the community. Whether you’re supporting a local charity, working with nearby schools, or helping to organise events, these efforts demonstrate a real commitment to the people and places you serve.

The trust you build through consistent, thoughtful contributions pays dividends. In fact, 77% of consumers want to buy from companies they feel are making the world better, and 92% of consumers are more likely to trust a company that embraces CSR. These statistics show the powerful impact community PR can have on your reputation—and your bottom line.

Building Relationships That Work Both Ways

No business exists in isolation. Each one operates within a web of connections—customers, suppliers, and neighbours—all of whom shape its success. Engaging with your local community helps to strengthen these relationships and creates opportunities that benefit everyone involved.

Collaborations are particularly effective. Partnering with local community groups, for example, amplifies your impact and introduces your business to potential customers in a way that feels authentic. Supporting a community sports team, or backing a local event, doesn’t just get your logo in front of people; it shows that your business shares their values.

Word-of-mouth referrals often follow naturally too. There’s something uniquely powerful about a recommendation shared over coffee with a friend or in a neighbourhood group online—it’s genuine and trusted in a way that advertising simply can’t replicate.

Becoming a True Community Contributor

Businesses that stand out are those that actively give back, and not just with cheques or sponsorship banners. The difference comes from rolling up your sleeves and getting involved.

Hosting workshops, lending your space to community groups, or even organising a local seasonal events shows you’re invested in improving the area for everyone – rather than just an exercise in community PR. These actions also humanise your brand, making it feel more like a neighbour and less like a faceless entity.

When people see your business as a contributor to the community’s success, their support becomes personal. And that sense of personal connection is something no marketing budget can buy. And that sense of personal connection is something no marketing budget can buy.

The Wider Benefits

Strong community ties ripple outward in ways you might not expect. Beyond building a loyal customer base, they can also help attract employees who want to work for a company they’re proud of. A business that values its community often draws in people who share that ethos, creating a team that’s invested in more than just profits.

Community engagement also strengthens your relationship with local media. Journalists are far more likely to feature stories about businesses making a positive difference close to home, helping to spread your message even further.

Helping Businesses Make a Real Impact

At Source, we specialise in helping businesses create impactful CSR and community PR strategies. It’s not just about finding the right collaboration—our focus is ensuring it delivers value for both parties.

From identifying ideal community partners to ensuring long-term, mutually beneficial outcomes, we guide businesses in forming genuine connections that align with their goals. Our approach goes beyond surface-level efforts, helping businesses build deeper relationships with the communities that support them—turning sponsorships into meaningful partnerships that reflect shared values and long-term commitment.

Growing Together

Community PR isn’t just an add-on to your marketing strategy—it’s an opportunity to connect and grow in a way that feels authentic and enduring. By taking the time to genuinely invest in the places and people around you, your business becomes more than a brand. It becomes part of the story of a thriving community.

If you’re interested broadening your PR strategies to incorporate meaningful, lasting connections in your community, we’re here to help. With our expert guidance, we’ll help you find the right collaborations and maximise the impact of your community efforts.

6 Ways to Maximise Your B2B Marketing on LinkedIn

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As the top platform for networking, lead searching and career development, LinkedIn has become a game changer for B2B marketers. With over 1 billion people and 67 million companies now using the platform, it sure is a goldmine, and the stats will tell you just that:  

  • 80% of B2B marketers advertise on LinkedIn 
  • 77% of marketers agree that they see the best organic results from LinkedIn 
  • LinkedIn Ads reach over 14% of the global population 
  • In 2022, LinkedIn saw a 22% increase in engagement 

While LinkedIn is the key to unlocking your B2B audience, it can be easy to get stuck in cycle of only posting product promotion and company updates. So, if you’re looking to spice up your engagement, here are some of our favourite ways to maximise your LinkedIn marketing. 

Industry Trends and Thought Leadership 

One of your goals on LinkedIn should be to establish yourself as an expert in your field. Consistently sharing industry trends and insights will help you do just that. Whether you’re sharing company blogs or articles from industry magazines, being a thought leader will help you keep connected with industry peers and potential clients. This will not only build a community around your brand but will also help keep your employees informed and engaged with the industry.  

Case Studies & Success Stories 

Case studies are a powerful tool in your marketing kit. In fact, according to the 13th Annual B2B Content Marketing Report, case studies are among the top three most popular content assets. Case studies often are kept at bay on company websites, but this only limits their potential. Make sure you are promoting them and repurposing them on your socials. Highlighting these real-world success stories will only showcase your expertise and provide reasons why prospective customers should work with you.  

Behind-the-Scenes Content 

Humans are inherently nosy by nature so naturally we love to know what’s going on behind-the-scenes. Sharing this type of content will allow people to get a transparent view into your company’s culture and operations. Whether it’s a day in the life video, showing the process behind making a product, or sharing your company’s values, this content humanises your brand and allows people to connect with it on a more authentic level.  

Carousels 

Gaining five times as many clicks as any other post format, carousels are a hot shot on LinkedIn. A Linkedin carousel is a content format where viewers swipe through to read short clips of text, images and infographics. These swipeable posts offer a new and dynamic way to present information, making them highly effective. With these, the trick is to start with clear and concise messaging and use visually appealing designs. However, carousels can take a lot of experimentation, and it takes time to find your footing and see what resonates best with your audience but once you’ve cracked this, they are a winning tool.  

Employee Spotlights  

Highlighting your employees not only acknowledges their contributions but also humanises your brand. By sharing their stories, skills and accomplishments, you can boost morale and encourage reposts whilst painting your company as a desirable place to work. It’s a win-win: your employees feel valued, and your brand gains authenticity.   

Polls  

LinkedIn polls are a simple yet effective way to engage your audience and gather insights. They allow you to ask direct questions and receive instant feedback. Polls are also a great way to open up a two-way communication between you and your audience, helping you understand their preferences and opinions. This can be valuable in terms of shaping your content strategy, making informed business decisions and generating further engagement.  

 

Getting to grips with ever-changing features on social media can be tricky, so why not outsource your social media strategy? At Source PR, we can create a bespoke social media strategy that works for your business. Click here to find out more.  

 

What Social Media Platforms Are Right For Your Business?

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Looking to give your business an edge on social media but not sure where to start? Well, your first step is to choose the right social media platform. Between Instagram, Facebook, LinkedIn, TikTok and Pinterest, it can be tempting to join them all. However, an effective social media strategy involves time, consistency and financial investment. There is a lot of traction to be gained through social media, so it’s important to only pick the platforms that are right for your business. 

Understanding Your Business Needs 

Are you looking to demonstrate the usefulness of a particular product? Are you wanting to network with others in the industry? Are you a freelancer looking to showcase your work? Or perhaps you’re looking to connect with customers and interact with them. 

Knowing what your business needs are is important when deciphering your social media marketing goals. There are hundreds of different platforms out there, each with their own bespoke algorithm and unique features. So, knowing your business needs and what kind of content you want to post will help matchmake the right social media platform for you.  

Social Media Platforms (In A Nutshell) 

Traditional Social Media Outlets: Facebook, LinkedIn and X (formerly Twitter) allow you to share both text and visual content to whomever you like. They share features like networking, event organising, polling and advertising. 

Image-Based: Other platforms such as Instagram, Pinterest and Snapchat are image-lead and allow you to showcase your aesthetic business portfolio. They come with features that allow you to shop in-app which eliminates the need to drive traffic to an external site. 

Short-Form Video Content: TikTok, YouTube Shorts and Instagram Reels allow you to share short-form video content. These platforms leave a lot of room for getting creative with product tutorials and brand storytelling. Short-form video content platforms are high on the rise with 73% of consumers now saying they prefer short-form video content to search for products or services.  

Discussion Forums: Though a little trickier to implement in your social media strategy, Reddit and Quora can be unique ways to engage with specific online communities, join in on industry chat and help with product/service questions.  

Private Community Groups: Online groups such as Facebook Groups, Discord or Patreon pull people together making for great ways to share exclusive business insight, interact with users and connect with them on a more personal scale.  

Knowing Your Audience 

Knowing who your target audience is, their age group, language, gender, etc, is key to finding what platforms they hang out on. If your audience isn’t active on a certain social media platform, then it is not worth pumping time and money into it.  

Reading into demographic data matters and using tools such as Sprout Social to identify your audience’s respective go-to platform is a must:  

Know Your Competitors Too 

What platforms are your competitors on? Which platforms are working well for them? What type of posts are performing better?  

It may feel like a cheat code, but looking at what your competitors are doing on their socials is a useful (and free) market research tool when it comes to deciding which platform to invest in and what type of content to post. 

Look At Your Resources  

Building brand awareness is about the long game. Momentum and credibility is far more important than a ‘go big or go home’ viral post that will peak and trough in a short amount of time.  

As far as posting frequency goes, it’s best to post around 2-5 times a week. However, do leave some room for experimentation. If your audience engages better when you post less frequently, and that works for you, then carry on. At the same time, make sure to measure what resources you have. Having too many platforms on your plate can quickly spread your business thin, resulting in posts that may not be so tailored to your brand. Unless you have a huge budget, keeping to 2-3 social media platforms is the recommended golden number. 

Make The Most Out Of The Platform You Choose 

Once you’ve decided which platforms you would like to build a brand profile on, make sure to make the most out of them. Here are some top tips for helping you do so: 

  • Don’t be too ‘salesy’: avoid simply broadcasting to your audience – entertaining and insightful content will go a lot further. 
  • Keep up with what’s trending: the latest news, memes, industry updates, TikTok sounds, memes. 
  • Don’t forget to use hashtags: they’re a trusty way to win over the algorithm. 
  • Post consistently and regularly: it’s important that when someone clicks onto your brand’s profile, there is enough content to find out who you are and what you do 
  • Repost and interact with audiences: starting polls, responding to direct messages and replying to comments will help your brand build both a strong relationship with users and a loyal customer base. 

With Source PR, you can outsource your social media strategy. Click here to find out more. 

 

 

Insta Threads: Exploring The New Social Media App

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In the dynamic realm of social media, the emergence of new platforms always garners attention, intriguing both users and businesses. Among the latest additions this week, ‘Threads’ has been generating buzz. But what is Threads? In this blog, we’ll take a closer look at its origins, and its relevance in the social media landscape. Additionally, we’ll address the pressing question: Do we really need another social media app?

The Birth of Threads

Threads, developed by Facebook, was created as a companion app to Instagram, catering specifically to close friends and intimate circles. Its inception was rooted in the desire to offer users a more private and focused space for sharing content, messages, and updates within a select group of contacts. Threads prioritises real-time communication, enabling users to capture and share the present moment with their inner circle.

Threads Key Features

Reinforcing Privacy – In an era where privacy concerns are paramount, Threads addresses this need by providing users with a secure and intimate platform to connect with their closest friends. With its emphasis on sharing content exclusively with chosen individuals, Threads cultivates an environment of trust and exclusivity.

 

Real-Time Connection – Threads’ focus on immediate updates facilitates authentic and timely interactions. By encouraging users to share instant updates and statuses, the app fosters a sense of immediacy and facilitates stronger connections between friends.

 

Targeted Engagement Opportunities – For PR agencies and businesses, Threads offers a unique avenue to engage with a highly involved audience. Leveraging the app’s intimacy, companies can communicate directly with a select group of loyal customers, fostering a stronger sense of community and personalised connection.

 

Should Your Business Be on Threads?

This question looms large as the social media landscape becomes increasingly saturated. However, Threads brings notable advantages to the table that can benefit PR agencies and businesses.

 

Niche Audience Targeting – If your PR agency caters to a specific audience or operates within a niche market, Threads presents an opportunity to engage directly with a select group of customers. Leveraging the app’s privacy features, you can foster a sense of exclusivity and build stronger relationships with your most dedicated followers.

 

Authentic Brand Storytelling – Threads’ emphasis on real-time updates and genuine content sharing aligns well with the focus on authenticity in modern PR. By utilising the app, your agency can showcase the human side of brands, fostering deeper connections and enabling more personal and engaging storytelling.

 

Relationship Building – PR agencies thrive on building strong relationships with clients and target audiences. Threads allows you to connect with a small, loyal customer base, facilitating meaningful conversations, gathering valuable feedback, and creating a tight-knit community around your clients’ brands.

 

Remember, adopting a new social media app like Threads should be a strategic decision based on careful evaluation. Ultimately, it’s up to you, your brand, and your PR team to decide if you would like to adopt another social account to connect with your customers. Prioritise aligning with your overall brand strategy, assessing available resources, and understanding the relevance and potential benefits of Threads for your target audience.

Do We Really Need Another Social Media App?

While Threads may present itself as a new social media app, it’s important to recognise that it follows a similar pattern seen in many other platforms. Brands are posting variations of the same content to more or less the same audience across multiple channels. With the interconnected nature of social media, it’s unlikely that newer apps like Threads will exist in isolation from other established platforms. In fact, Threads requires users to link their account to Instagram, indicating a connection and overlap between the two. Consequently, one could argue that by adopting additional social accounts, brands may end up targeting the same audience through different channels. It raises the question of whether the efforts put into maintaining yet another social media app truly bring added value or simply dilute resources and fragment the audience further.

 

In conclusion, as a PR agency, we understand the importance of staying informed about new developments in the social media landscape, including apps like Threads. While we have examined the potential benefits and considerations surrounding adopting another social media app, it’s important to remember that each brand’s situation is unique. We encourage you to share your thoughts on Threads or any other social media platform with us across our various social media channels.

If you need assistance with your own business’s social campaigns and strategies, we are here to help. Feel free to get in touch with us for expert guidance and support.

The Power Of CSR (Corporate Social Responsibility) In PR

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CSR or corporate social responsibility is something that businesses of all shapes and sizes are incorporating into their operations and it’s something we like to do with almost all of our clients at Source as it can be an invaluable tool for building a business’ profile.

From conglomerates to regional SMEs, companies are increasingly recognising the importance of integrating positive social and environmental policies into the business.

Whether its reducing plastic waste or funding community projects, CSR initiatives are a great way to build brand reputation and attractiveness to customers but without PR, your good work will be hidden from view.

Here at Source PR, we have the tools and the team to get your positive work out there and really showcase your commitment to worthy causes and ethical operations.

Why should you promote CSR initiatives?

 

Enhancing your industry reputation

CSR initiatives are a great way to demonstrate, to customers and investors, that your business is committed to socially and environmentally sustainable operations, beyond simply profit-making.

By promoting these initiatives through PR in the form of media coverage of social media campaigns, your business can build a positive reputation among key stakeholders and really strengthen your brand image.

These days, it matters to consumers, customers and stakeholders that, as a business, you’re having a positive impact on the world around you and are increasingly conscious of company practice.

In fact, 88% of consumers across the globe would choose to buy from a business that engaged in sustainable practices over ones that didn’t.

Whether it’s an environmental accreditation or a workplace support scheme, these initiatives are definitely worth shouting about!

Getting ahead in a competitive market

One of the key reasons why companies turn to PR agencies is to get ahead of their competition and in a competitive marketplace, CSR can really set you apart from other businesses.

We operate as an extension of your team so we’re able to quickly understand the sector you’re in and utilise key channels such as social media or news publications to showcase your CSR efforts.

This can help to highlight initiatives such as community engagement, approach to operating sustainably or employee welfare and give you an edge over competitors who may be slow off the mark in adopting these practices.

Retaining and attracting talent

Employees are, of course, the most important assets of any company and ensuring that you can retain and attract the best talent is vital to the long-term success of your business.

When it comes to applying for roles, people aren’t necessarily looking at the profits you turned, they want to work for an employer that cares about their employees and operates ethically.

By promoting CSR initiatives through PR, businesses can showcase their commitment to causes such as mental health awareness and employee welfare which will help attract talent.

This can also boost the engagement and job satisfaction of existing employees, which is critical as ultimately, engaged employees are more likely to stay with the company and the high cost of hiring can be minimised.

B2C CSR

Here at Source, our B2C team work closely with clients to develop long-term CSR strategy that can effectively build brand reputation among their target audience and, ultimately, appeal to a more socially and environmentally conscious consumer base.

Miller Homes North West

We’ve enjoyed working with the North West arm of housebuilders Miller Homes for over 10 years and have consistently helped them to operate successful CSR campaigns.

Back in September 2022, Miller introduced its new Community Fund initiative, which was set up to provide community and charity groups across the North West with the opportunity to apply for donations between £250 and £2,000.

We’ve loved playing our part in helping our client to give back to groups and causes that are local to the areas in which Miller are developing.

This campaign has seen the housebuilder make a real difference in communities across the region with donations being made to inspiring schools, vital food banks, and some incredible charities.

We’ve then been able to showcase the amazing work that Miller is doing through the Community Fund, by securing coverage in local media which demonstrates to target audiences that the company is committed to giving back and helping crucial local causes.

Getting this message across helps to build Miller’s reputation among potential customers and ultimately helps to grow the company’s positive brand image.

B2B CSR

Promoting CSR initiatives among B2B companies, is just as important as B2C and that’s why our team work in partnership with clients to develop initiatives that will help the business to attract potential customers and set themselves apart from competition.

Meadow

Meadow, a leading ingredients business, is a company we’ve enjoyed long-lasting partnership with and whose key PR objective is promoting their commitment to operating sustainably.

Sustainability is the business’ top priority and we’ve been on hand to help Meadow communicate key brand messages, such as their decarbonisation strategy, through features, thought leadership pieces and particularly social media.

During Mental Health Awareness Week 2023, we worked with Meadow to highlight the excellent mental health support initiatives that the company has in place through social media communications on LinkedIn and Twitter.

The social posts reached over 6,000 people during the week and helped to showcase Meadow’s commitment to supporting its employees and partner farmers through support systems like their amazing mental health first aiders.

Social media campaigns such as this one can really help when it comes to attracting and retaining the best talent as it demonstrates to employees (and potential employees) that this is a business that cares about the wellbeing of its staff.

If you think the team at Source could help you with your PR or media relations, get in touch!

When’s It Time To Hire Help For Your Social?

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It’s often said that managing social media is like making a cocktail, anyone can do it but not everyone can do it well. Doing social media effectively, effort and knowledge of the platforms so here we outline some tips for businesses who think they might be ready to get some additional help with their social.

If you or your senior team members are spending more time on social media then on the jobs they excel at, then, it may be time for you to hire help for your social.

If your business is growing but your social media pages don’t quite match up to that, it may be time for you to hire help for your social.

If you’re finding it hard to keep up to date with all the ongoing social media trends, it may be time for you to hire help for your social.

And… If you don’t have any social media at all but want to get your name out there in the digital, then we think it’s definitely time for you to hire help for your social.

What Should You Look For?

When looking to choose a social media agency, we would suggest that you consider the following checklist:

  1. Specialist experts – Do they have dedicated experts available to support and understand your businesses aims and objectives as well as having knowledge of the platforms you are looking to use? Social media platforms are constantly changing and updating to ensure users get the right experience.  Your team needs to be ahead of the curve so your brand is able to cut through and stand out.
  2. Do they know your industry? Do they understand the sector you work in or are they willing to learn? You may not want to hire a social media agency that is handling a competitor’s account but it is useful if they understand the sector and have some experience in it. If that’s not possible to find the right fit, it’s important to have a team that has the right attitude to learning and can support you with real and relevant advice.
  3. Do they have the right tools? It’s not just about creating engaging posts, it’s about working efficiently, monitoring the channels and tracking engagement.  Whether scheduling posts, creating graphics or improving video or images – make sure they have the right tools of the trade to make social media management as efficient and effective as possible.
  4. Are they on hand to react? Social media can change quickly, whether reacting to a negative issue or boosting viral content, the team needs to be on hand and responsive. Although posts may be scheduled a week in advance, the best teams are those who are also able to react to opportunities or trends that present themselves.
  5. Do they plan and are they proactive? The social media agency needs to take the time to understand your business so they can be creative and plan effective campaigns. Have a team that selects the trends, offers creative suggestions and advice, and delivers on a weekly basis. As always, we advise being on the front foot with communications.
  6. Check their track record. When looking for a social media agency, ask for some case studies that show the work that they do or even their own social media accounts.  A good social media agency should be more than willing to share their successes.

Why Getting Help is Important

But why is it so important to get your social media right?

Social media offers businesses an unparalleled opportunity to reach and engage with audiences wherever they may be. But first, you must understand who your audiences are and where they are found.

Taking a brief look at the demographics of each social media platform will help a business choose which platform is right for them.

Facebook is still one of the largest platforms amongst marketers and consumers, accounting for nearly 60% of Meta’s income compared to Instagram. However, the platforms continue to evolve and amongst younger users Snapchat and TikTok are now the predominant channels.

Instagram has reportedly more than 2bn users, with 30% being made up for the 18-24 age group with the average user spending more than half an hour on the platform each day.  Although the platform may be feeling pressure from TikTok, its decision to push Reels and short videos has reinvigorated and increased the platform’s engagement levels.

Instagram is increasingly being used as a gateway to support e-commerce and nearly 60% of businesses aim to use the platform for this purpose in the next 12 months (already more than $43bn was spent via the platform last year).

TikTok is growing and growing quickly, particularly amongst the slightly younger audience.  The site is also accessed by users daily with an average of 45 minutes spent on the site each day.  As the site ‘matures’ we’re likely to see it become more business orientated and as the users age with the platform we may see further changes to the video format and content used.

There is much change happening at Twitter and this is likely to continue until the company’s leadership decides in which direction to take the business.  It is however still a powerful platform and remains the space to be if wanting to discuss breaking news or to share opinions and thoughts.  More than a third of Twitter users have been to university and the platform is increasingly attracting a high-earning and well-educated base.

Elon Musk deciding what to do with Twitter?

For B2B clients, LinkedIn remains the premier platform with more than 930m users worldwide.  It remains predominantly male (57%) and has a slightly older demographic, with a third aged between 30 and 39.  It is however a highly engaged platform with two-thirds (63%) accessing the platform each week and nearly a quarter (22%) accessing daily.

There are numerous other platforms to consider whether Snapchat, Pinterest or others but when working with a social media agency they should also help spend time understanding your audiences and how best to engage with them.  This can include an audit of existing platforms and an action plan to take the business forward to capitalise on the opportunities.

If you’re looking to choose a social media agency, get in touch and let us walk you through the world of social media and how together we can build engagement, awareness and opportunity for your business.

Fake News & Clickbait… Who’s Views Are You Getting On Social Media?

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One of my favourite adverts back in the 1990s was from The Independent newspaper (now the i-newspaper of course). The ad drew the reader’s attention to the fact that the majority of large mainstream newspapers back in the day were owned and operated by ‘media moguls’.

The advert cleverly printed ‘Conrad Black’ into the same font and layout of the famous Daily Telegraph and the name ‘Rupert Murdock’ into The Times mast head.  The objective being that they were trying to convey that the newspapers were anything but independent and instead simply portraying the views of their owners and paymaster generals.

Historically, Britain has proudly had one of the freest and boldest press corps in the world that rightfully and skilfully has ‘held power to account without fear of favour’.  The highlighting of the newspaper ownership therefore resonated with me as we were often advised (when studying history at university) to look at the author of the work before determining any bias to the information presented.

As technologies and 24 hour news cycles developed, the pressures on newspapers to keep up has been intense.  Not only have they seen significant drops in readership that have led to a corresponding drop in revenue, but we are also seeing strategies that undermine the quality of the news presented in an effort to attract readers to more sensational stories – otherwise known as clickbait.

The sad reality however is that newspapers are not winning.  Recent research now shows the impact social media is having on not only everyday life but also on what we view, believe and how we consume information.

On average, UK consumers already spend an hour and 52 minutes every day on social media, with over half of them using the platforms to post or send private messages (56%) and to stay in touch with family and friends (53%).

Interestingly, nearly 8 out of 10 (79%) of 16 to 24 year olds say that social media is their main source of news.  Due to the open platform nature of social media, the quality and content of this news is very hard to regulate and there have been numerous cases of alleged ‘fake news’ whether relating to the US elections, Covid management or celebrity stories.

Although UK law allows users to report illicit content to the police, there is currently no legislation covering social media regulation nor the publication of ‘fake news’. The process of putting in place a form of regulation has been in progress for quite some time, however it has received heavy criticism for long delays in its implementation.

The Online Harms Bill, first proposed by Theresa May’s government in April 2019, sets out strict guidelines governing the removal of illegal content such as terrorist material or media that promotes suicide. Social networking sites must obey these rules or face being blocked in the UK.  This may be all well and good but there is disagreement as to where to draw the line between ‘harmful’ and free speech and who will be responsible for policing the content which is likely to be a much more complex affair.

The recent Covid pandemic highlighted just how complex the issue is.  Faced with a serious threat to public health, the government looked to ‘control the narrative’ both in mainstream media and also online. Many of the legacy media outlets towed the line with regard to messaging, in part due to government media spend, and also through their ‘public duty’ however social media platforms came under scrutiny over the content of posts that were shared.

In some cases the platforms were accused of sharing ‘conspiracy theories’ that challenged the narrative, while those sharing the alternative views felt that they had their accounts arbitrarily cancelled or ‘shadow banned’ where the content of their posts did not reach their usual audiences.  By May 2021, Facebook’s fact checking team had removed 16 million pieces of content and added warnings to around 167 million posts. YouTube removed more than 850 000 videos related to “dangerous or misleading Covid-19 medical information.”

This raises the question as to who are the fact checkers and what medical or specialist knowledge do they have to undertake their roles?  Professor Sander van der Linden, a professor of social psychology in society at Cambridge University comments: “I think it’s quite dangerous for scientific content to be labelled as misinformation, just because of the way people might perceive that.”

This naturally leads to the question on who is determining what is right or wrong on social platforms as this in turn leads to what can and can’t be shared.

We have already seen the democratically elected President of the United States banned on Twitter.  If a company’s executive team are calling the shots on essentially who has a voice or not, this has serious implications.  The new owner, Mr Musk, has also introduced a subscription cost to Twitter, suggestion those who don’t cough up will have their accounts effectively silenced.  It begs the question as to what other topics or views could be silenced if they don’t marry with his agenda?

 

Fake news & Click bait - Trump banned from Twitter

Fake news & Click bait – Trump banned from Twitter

Twitter is not alone, TikTok is facing a total US ban because of its Chinese ownership (with the US government afraid of data being shared with a malign body and the potential influence it could have on a population).  If this happens I would expect other countries to follow.

The algorithms of the platforms already favour certain content over others and decide who has their views shared over others.  This is most apparent in how businesses now essentially need to pay to be heard on any platform. As the saying goes, “If you are not paying for it, you’re not the customer; you’re the product being sold.”

With more than 12.5bn hours collectively spent by the UK population on social media in 2021 (or an equivalent of 1.4million years for one person!) and five out of the top 20 websites being social platforms, social content undoubtedly has the biggest influence on today’s population.

As social media and their platform’s owners become more powerful, just as it was back in the 1990s with newspapers, we all need to consider who really owns these platforms, as this massively influences what we watch, listen to read and absorb.